Frequently asked questions

Everything you need to know.

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15 articles in this collection
Written by Paola, Sara Di Lena, and Elisa

Gift Voucher

All you have to know about gift vouchers
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Written by Elisa
Updated over a week ago

Where do Cesarine experiences take place?

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Written by Elisa
Updated over a week ago

How it works?

Here's what happens. It's simple!
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Written by Elisa
Updated over a week ago

I have allergies/dietary requirements. What do I need to do?

We are happy to accommodate. Here's how.
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Written by Elisa
Updated over a week ago

How long will it take to confirm my booking?

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Written by Elisa
Updated over a week ago

Where shall I meet my host on the day of my booking?

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Written by Elisa
Updated over a week ago

I don't know which date I'm available for an experience

Don't worry, you can book now and decide later. Here's how.
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Written by Elisa
Updated over a week ago

Need to cancel or change your booking?

Here's our refund policy.
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Written by Elisa
Updated over a week ago

Can I select a specific menu or host before I book?

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Written by Elisa
Updated over a week ago

I'm running late, or have got lost! Who do I call?

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Written by Sara Di Lena
Updated over a week ago

I'd like to book for today or tomorrow. Is this possible?

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Written by Elisa
Updated over a week ago

Which payment methods are available?

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Written by Paola
Updated over a week ago

Will there be other guests at my booking?

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Written by Paola
Updated over a week ago

I don't speak any Italian, can I be matched with an English-speaker?

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Written by Elisa
Updated over a week ago

I have a request for the menu - what do I do?

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Written by Elisa
Updated over a week ago